Reference

The Terms That Run Your surya36 Account

Before you deposit or place a bet, this page sets out the rules that cover every account at surya36 — what you agree to, how your wallet works, and what happens if something changes. Read through it once, then keep it bookmarked.

Account openingDANA, OVO, GoPay depositsWithdrawal rulesData & privacyEligible regions
surya36 The Terms That Run Your surya36 Account
TERMS QUESTIONS

Where to Ask About a Rule

If a clause reads unclear to you, or you want to check how a rule applies to your situation, talk to us before you act — you should never guess at a term that affects your money. Our support desk is reachable from your account, and it is the same team that handles deposit and withdrawal queries, so you are not being routed to a separate department.

Live chat Open live chat from anywhere in the lobby and you will reach our desk directly. It is the quickest route when you need a term explained mid-session.
Account inbox For anything that needs a paper trail, such as a request to see your data or to close an account, use the message inbox inside your account.
Wallet help Deposit or withdrawal terms confusing you? Bring up the wallet section of these terms and the payment history together when you write to us.
HOW WE HANDLE IT

Your Data, Your Balance, Your Say

Four things matter when we talk about terms: how your data moves, how your account stays secure, how long we keep records, and how you can change your mind. Here is the short version of each, with the detail living in the sections above.

Data handling

We collect only what your account needs — identity, contact details and transaction history — and we use it to run your wallet and meet legal record-keeping duties.

Account security

Your login is protected by a PIN and an OTP sent to your phone. Never share that code with anyone; support will never ask you for it.

Record retention

We keep transaction records as long as local law requires, then delete them. Ask us via your account inbox if you want details about your own data.

Requesting changes

See a term you disagree with, or want your data corrected? Message us and we will walk through the options, including closing your account if needed.

Terms and Conditions, Simply Put

These are the questions we get asked most about the rules. If yours is not here, the support desk in your account will sort it out.

Yes. When you complete registration you confirm you have read and accepted these terms. If anything is unclear, ask us before you deposit rather than after.

You stay responsible for every action taken on your account, so keep your login and OTP private. If you believe someone else has access, change your password and tell support right away.

You can close your account through the support desk. Any balance still available to you at that point is returned through the same wallet you used to deposit, subject to the withdrawal terms here.

We post the updated version on this page with the revision date shown, and your continued use of the account counts as acceptance of the new wording.

Deposits and withdrawals move through your account wallet using DANA, OVO and GoPay, where those options are available to you. Their individual process rules sit in the wallet section.

Access to surya36 depends on local law and eligible regions, and the platform is offered only where the law permits it. Check the eligibility section to confirm your region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.